ENTERPRISE ARCHITECTURE PLANNING (EAP) AS A STRATEGIC PLAN FOR INFORMATION SYSTEM MANAGEMENT TO IMPROVE THE SERVICE QUALITY FOR MULTAZAM VOCATIONAL SCHOOL IN GISTING

Information technology is moving more and more forward and developing from time to time. One of the roles of information technology which is growing is the use of information technology to improve the governance of educational institutions from high schools to universities. Every educational institution is required to have models and standards which can be implemented as a basis for improving the alignment between business strategy and information technology. Enterprise Architecture Planning or commonly called (EAP) is one method which can be applied in making information architecture plans. The stages in EAP consist of data architecture, application architecture, technology architecture, and designs which have been made and can be implemented to support the achievement of the organization's mission. The system design uses flowchart design, use case diagrams, and class diagrams. Research conducted at Multazam Vocational School in Gisting resulted in a strategic design. The information system of Multazam Vocational School in Gisting is based on Android as an effort to improve service quality. With good management of information systems at Multazam Vocational School in Gisting, it will make easier for all parties to interact. The school can provide information to prospective students to access information easily. All the information needed by the community can be easily obtained without having to come directly, and enough with a smartphone and online. This is an open access article under the CC–BY-SA license.


INTRODUCTION
Information technology is moving more and more forward and developing from time to time. This is a very important role for human life so it is needed in supporting activities such as news, job vacancies and all school systems. One system which is being widely used today is mobile technology on cellular phone devices especially smartphones. Smartphones are currently being used by the general public such as students and college students. One of the smartphones which uses the operating system is Android.
Based on statistical data by the STATISTA agency, the Android operating system was the most widely used smartphone operating system in Indonesia in 2014. At the end of that year, Android Hal. 17-25 18 had almost 60% market share, while at the end of 2015, Android users increased to 74%. In mid-2016, Android was still above 77% but still struggling to reach 80%. It is estimated that, at the end of 2016, 80% of smartphone users in Indonesia use Android (source: StatCounter Statista 2016) [1].
Research conducted by Helmi Fachrureza, et al (2021) [2] built an asset management system to replace the manual asset management system. Asset management development is carried out using the Enterprise Architecture Planning (EAP) method. The existence of an asset management system built at 5 th Public Vocational School in Bandung can make it easier for schools to manage assets. Research conducted by Azhar Basir, et al (2019) [3] by using TOGAF ADM as an enterprise architecture planning work, academic information systems can produce a general architectural model which can be adapted to the vision and mission of STMIKMPB. The planning of this enterprise architectural model results in a performance improvement process and a comprehensive academic information system which is integrated with other related departments, so that the problems of service and information systems needed can be obtained quickly, precisely, and accurately. Research conducted by Santi Supardi and Rosida (2018) [4] develops and builds information systems to assist all business activities in achieving school management goals.
Due to the need for targeted information, the development of an information system is a good step for improvements in data management and services to students. To build an information system, it is necessary to have careful planning so that information circulation can be fulfilled in each unit of the school. This goal can be achieved if Multazam Vocational School in Gisting builds an enterprise architecture to develop an integrated information system and in accordance with organizational goals.

II. THEORETICAL BASIS 2.1. Information System Concept
According to Elisabet Yunaeti A. and Rita Irviani (2017), an information system can be defined as an organized combination of people, hardware, software, communication networks and data resources which collect, transform and disseminate information within an organization. This combination works to obtain information to support the making of a particular policy or decision [5]- [9].
The components of the Information System are: a. The input component is a medium which functions to enter data from outside into memory to produce the required information. b. Process component is a data which is processed to produce the required information. c. Component Output is a result of quality information for all system users. d. The Control Component is a component which is useful for controlling disturbances to the Information System. One of the advantages of Information Systems is as a means of decision making. With Information Systems, we can find out the impact or risk of the decisions we take, whether it benefits one party or both parties who are in trouble [10].

Vocational High School
Vocational Secondary Education is secondary education which has the main objective of developing students' abilities to carry out certain types of work. Vocational Secondary Education prioritizes preparing students to enter the workforce and developing professional attitudes.

Enterprise Architecture Planning (EAP)
Enterprise Architecture Planning (EAP) is an approach created by Steven H. Spewak to build enterprise architecture based on data driven and business driven. Enterprise Architecture Planning (EAP) is the process of defining the architecture in the use of information to support the business and plans to implement that architecture (Spewak 1992).

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EAP is the process of defining architectures for the use of information which supports business processes, and includes plans for implementing enterprise architectures [15]- [18].

SWOT analysis
Strength Weakness Opportunities Treats Analysis (SWOT) is a planning method used to evaluate strengths, weaknesses, opportunities, and threats in a project or business speculation. These four factors make up the acronym SWOT (Strength, Weaknesses, Opportunities, Threat) [19]- [22].
SWOT analysis is the recognition of several influential aspects in a structured way to formulate industrial strategy. The logic which is built in the application of this analysis is to optimize the strength and opportunity factors, but simultaneously be able to minimize weaknesses and threats. Decision-making procedures in determining this strategy are often closely related to the achievement of the vision, mission, goals, and industrial strategies and policies. Therefore, strategy design is imperative to analyze the dominant strategic factors in the industry related to strengths, weaknesses, opportunities and threats according to the latest site (Rangkuti, 2009).

Enterprise Architecture Planning (EAP)
Enterprise Architecture Planning has 7 (seven) main components which show the stages for determining and planning the implementation of information system architecture. These seven main components are grouped into 4 (four) parts [23]. The following is an explanation of the stages in Enterprise Architecture planning: This stage aims to identify and define the technology principles needed to provide an application-enabled environment on pre-arranged application architecture to manage data and support business functions.

Stage 4, Achievement Strategy
Implementation/ Migration Plan This stage defines the sequence for implementing the application, the schedule for implementation, cost/benefit analysis, and proposes a path for emigration from the current state to the desired state [23].

Running Architectural Design
System design is a complete blueprint, as a guideline for programmers in making applications. [24]. The design used is Flowchart, use case, and class diagram.

a. Flowchart
A flowchart is a picture or chart which shows the sequence and relationship between processes and their instructions.
The following is a flowchart of the system flow which runs in the administration and registration system at Mutazam Vocational School in Gisting.  The flowchart of the administrative registration system flowchart describes the registration and administration process of Multazam Vocational School students. Every student of Multazam Vocational School will be able to access the system where the system is used to view the history of payment administration and borrowing of library books.  The financial administration system and library functioned to control the administration of student payments and student learning activities at Multazam Vocational High School.

Proposed Architectural Design a. Uses Case Diagram
A use case diagram is a sequence or steps which are related by actions (scenarios), either automatically or manually. The use case is depicted in the form of an ellipse/oval. The following is a use case diagram which shows the activities performed by the user on the system.

b. Class Diagram
From the several classes generated by the use case diagram, they will then be related into the class diagram, so that the relationship between each component will be known. The next step is to design a class diagram which includes:

Technology Architecture Prototype a. Main menu page
This page is the initial view of the Multazam Vocational School application which contains a selection menu. Every time you enter this application, this initial menu will appear.

e. Contact Us Page
In this menu, we can call or send a short message to the school's phone number to get more information. .

Research Results Analysis
Analysis of research results is an application which is very helpful for administrators of each school unit to manage data and information at Multazam Vocational School. a) Enter data which is still manually such as Registration, Payment Information, library b) Errors in recapitulating student data, teacher data, school fee administration c) The school promotion area which is not wide enough Opportunity Opportunity is the main favorable situation or trend in the Multazam Vocational School environment, including: a) There is good service b) In recapitulating the data in more detail c) Promotion expanded d) Addition of manpower in the School Administration Threat Threats are a major unfavorable trend within the Multazam Vocational School, such as: a) There is competition for new schools which have the same vocational b) There is no special server financing for data integration needed by the school c) Internet network that is still slow V. CONCLUSION Based on the research conducted, it can be concluded that Strengths, Weaknesses, Opportunities, Treats (SWOT) and Enterprise Architecture Planning are the basis for building an Information System for Multazam Vocational School in Gisting based on the Android operating system which is used to provide information and become a service center for this school. Strengths are the form of the availability of personnel resources, the existence of good school services, infrastructure, affordable financing. Weaknesses are corrected by analysis in solving problems at Multazam Vocational School with the application of a digital website-based information system to serve Registration, Promotion, Libraries and other resources for the benefit of improving Service Quality at Multazam Vocational School. The existence of good service and the placement of human resources in accordance with their expertise External -data can be consumed/viewed by anyone SWOT on the system 24 will increase the opportunities for improving the quality of service. Efforts to minimize the threat of promotion of other institutions, Multazam Vocational School collaborates with other institutions such as universities, and community groups to collaborate in service supervision, and involve the community to promote Multazam Vocational School in Gisting.